What to Expect from the Program

Our comprehensive Family Program is designed to support healing through two key elements:

1. Family Information Sessions

These sessions take place on Sundays and provide valuable insights into addiction, recovery and available resources. The sessions are divided into two phases:

• Phase One (9:30 AM – 11:00 AM): For families of individuals in the residential 30-day treatment program.
• Phase Two (11:30 AM – 1:00 PM): For families of individuals in the continuing care program, which lasts for 11 months post-treatment.

2. Family Questionnaire & Meetings

Each family will receive a questionnaire designed to explore the impact of their loved one’s addiction on both the individual in treatment and the family as a whole. This information will be shared with the client to foster accountability, rebuild trust, improve communication and guide forward progress.

A Case Manager will schedule a family meeting to review the questionnaire, discuss the impact of addiction and create a plan for moving forward together.

What to Expect During Intake

Upon arrival at Newgate 180, your loved one will be greeted by a dedicated team member who will conduct an initial assessment and personal history review. This helps determine the best course of action for their recovery.

Family members will also meet with a team member to receive information about the Family Program. 

The Newgate team will then create a personalized treatment plan based on:

• The client’s assessment and personal history
• Behavioural patterns that influence addiction
• Insights from the family questionnaire

This individualized approach ensures the best possible recovery plan for each client.

Your Loved One’s Treatment Team

Recovery at Newgate 180 is supported by a dedicated team of professionals, including:

Case Manager: Oversees treatment progress, provides individual counselling, communicates with family members and coordinates family meetings.

Relapse Prevention Counsellor: Works with the client to develop a sustainable recovery plan and provides ongoing support throughout the 11-month Continuing Care Program.

Family Call Facilitator: Sends weekly invitations for Sunday Family Calls (Phase One or Two), provides ongoing family support, makes referrals as needed and offers recommendations for family healing.

Ongoing Support & Communication

Communication is a cornerstone of our program. We encourage families to reach out with any questions or concerns at any time. At Newgate 180, we are committed to providing knowledge, guidance and unwavering support for both clients and their loved ones.

For more information or to get started, please contact us today.